HEAPS provides a tech-enabled, data-driven care management platform that helps hospitals optimize post-discharge care management services while reallocating resources to patients and programs that need them the most.
Studies suggest care managers want to be empowered to deliver better, more impactful healthcare.
HEAPS helps care managers increase sustained engagement with the patient post-discharge by providing personalized communication and utilizing national protocols backed by AI.
By automating workflow, care managers keep patients on the right path throughout their care journey, from their homes where they are no longer under the watchful eyes of hospital personnel.
HEAPS creates an opportunity for hospitals to save money and improve more lives without necessarily increasing investments in infrastructure, technology, medical or human resources.
By creating a uniquely personalized post-discharge plan for every patient, hospitals reduce readmissions, increase STAR ratings, and ensure better patient health outcomes.
Hospitals take great care of patients while they’re in the hospital. When they leave the hospital is when bad things happen.
By extending care post-discharge and keeping patients on track, patients stay the course to recovery.
HEAPs is an expert-led, AI-driven health-tech platform that has revolutionized how care managers manage patients.
All interactions are codified and enrich our analytics platform, providing informative and actionable views at the patient level while collecting social determinants of health (SDoH) data.
Our proprietary NLP engine can extract data from unstructured files and solves the problem of disjointed data – integrating with any clinical information platform syncing into a structured database.
Expected outcomes:
Reduced Readmissions
better STAR ratings
increased patient education
Better Outcomes
FAQs
Our product was developed by clinicians and I.T. professionals to fill a much needed gap in healthcare. We are the only health tech software company that does what we do, specifically automating workflow post acute and between encounters to increase patient satisfaction, reduce readmissions, and direct patients to appropriate care utilizing our back end intelligence.
We are able to generate information about patients touch points, and clinical questions Care Managers should ask throughout the post acute care journey, when patients are most vulnerable.
Technological advances, artificial intelligence and Machine learning in healthcare have allowed us to offer this solution after 5 million successful patient interactions in our test market.
HEAPS can work with your existing technology and make the most out of the investments you have already made. Unless it’s a handwritten note, we can pull relevant data to create a relevant care plan.