HEAPS empowers your clinical care managers post discharge and between encounters to give patients the healthcare experience they need, from the comfort of their homes.
Our clients know that consistent care from the right providers can improve health and retention. But Care/Case Managers are responsible for the entire healthcare journey, from patients in transition to members at home, all of which is impacted by adherence, timing, and social determinants of health.
HEAPS bridges the gap between the personalization consumers expect and the reality of what a Care/Case Manager can deliver with existing resources. The result is a healthcare experience that drives better satisfaction, loyalty, and outcomes.
Consumers of healthcare stay on the right path while in the hospital or when they are in front of healthcare staff.
But what happens after discharge, when they are home? Many times, for a number of reasons, they fall off that path.
HEAPS Health closes the care gap by enabling meaningful, timely patient engagement backed by AI that is predictive and insightful.
Our platform sources, analyzes, and summarizes complex data points into actionable insights through the use of artificial intelligence and machine learning.
HEAPS extracts relevant data from all sources, including existing Electronic Medical Records, to produce a 360-degree view of each patient based on nationally recognized protocols.
Here are just a few ways we use data to help your Care/Case Managers direct proactive, personalized care.
Our product was developed by clinicians and I.T. professionals to fill a much needed gap in healthcare. We are the only health tech software company that does what we do, specifically automating workflow post acute and between encounters to increase patient satisfaction, reduce readmissions, and direct patients to appropriate care utilizing our back end intelligence.
We are able to generate information about patients touch points, and clinical questions Care Managers should ask throughout the post acute care journey, when patients are most vulnerable.
Technological advances, artificial intelligence and Machine learning in healthcare have allowed us to offer this solution after 5 million successful patient interactions in our test market.
HEAPS can work with your existing technology and make the most out of the investments you have already made. Unless it’s a handwritten note, we can pull relevant data to create a relevant care plan.
Operations currently include India, the USA, Singapore, and the Middle East, with expansion into Europe, Africa, and Southeast Asia. HEAPS is privately funded and managed by a global leadership team.