HEAPS helps insurers reduce claim payouts while improving the quality of care, member engagement, and brand loyalty.
HEAPS empowers case managers to monitor members' needs actively and reduce unnecessary hospitalizations and health care costs.
Our platform leverages past AI-analyzed data to help preempt avoidable deterioration of health and lead to healthier member outcomes.
We also increase brand loyalty with effective member engagement, digitally-enabled proactive outreach, and care guidance when it’s needed most.
By automating workflow, we empower case managers to focus on the members with whom they can make the most significant difference in outcomes and, therefore, costs.
HEAPS provides a calendar of touch points for the case managers that tells them who to call, when to call, and what to say, based on nationally recognized protocols. The result? Members stay on the path to healthier outcomes.
These touch points need to be RELEVANT (don’t bother members with generic “check-ins”) and TIMELY (before bad things happen) to make a difference.
The Heaps “Risk Severity Index” blends years of innovation in data analysis, care management, and artificial intelligence.
This program helps identify a member’s health risk and grades it on a severity index using current health condition, lifestyle, the complexity of the treatment taken, and predictive modeling of personalized outcomes.
Additionally, HEAPS helps identify and reverse conditions like early-stage diabetes, hypertension, etc., which may not be noticed in the regular course of care, thus reducing the cost of care again.
Our technology was built to enhance the investment you’ve already made in technology, not replace it.
FAQs
Our product was developed by clinicians and I.T. professionals to fill a much needed gap in healthcare. We are the only health tech software company that does what we do, specifically automating workflow post acute and between encounters to increase patient satisfaction, reduce readmissions, and direct patients to appropriate care utilizing our back end intelligence.
We are able to generate information about patients touch points, and clinical questions Care Managers should ask throughout the post acute care journey, when patients are most vulnerable.
Technological advances, artificial intelligence and Machine learning in healthcare have allowed us to offer this solution after 5 million successful patient interactions in our test market.
HEAPS can work with your existing technology and make the most out of the investments you have already made. Unless it’s a handwritten note, we can pull relevant data to create a relevant care plan.